Info Advantage has been your trusted IT partner since 1992. We specialize in delivering top-notch IT support, technical helpdesk assistance, and strategic consulting for small and medium-sized businesses. Our mission is to bring enterprise-level IT practices to the heart of small business operations, ensuring affordability without compromising on quality. We take pride in being proactive problem solvers. We believe in nipping IT issues in the bud, allowing you to focus on what you do best – driving your business forward. However, we can only succeed by surrounding ourselves with the best employees who are dedicated to our cause.
Our organizational DNA is shaped by core values that resonate with our team and clients alike:
Choosing Info Advantage isn't just about a job; it's about joining a community that values professionalism and fun in equal measure:
Our Proven Process
Within today's ever-evolving global market, choosing the right ally is a strategic imperative for business efficacy. Learn about the Info Advantage Proven Process, a clear roadmap meticulously adhered to for cultivating consistency and delivering an optimal customer experience. This signifies our core competency and operational approach.
The Info Advantage Team
Leveraging her extensive background as a seasoned business leader and programmer, Linda not only steers Info Advantage towards its pinnacle as a top-tier information technology services firm but also infuses a passion for keeping things fun and human. With over 25 years in the field and holding the position of President at Info Advantage, Linda not only effectively guides the professional team but also brings a vibrant energy to the workplace. Beyond her commitment to sustainable initiatives and community endeavors, Linda's leadership is characterized by a dedication to growth and the preservation of exceptional standards for customer and employee satisfaction, all while ensuring a lively and human touch to the business environment.
Bringing over 30 years of IT expertise to the forefront, Mitch delivers a diverse skill set to deliver the right-sized IT solutions to customers across New York. His journey through various IT roles, from Programming and Networking to Cybersecurity and beyond, reflects a dynamic range of experiences. As the Executive Vice President of Info Advantage, Mitch is dedicated to propelling the company to success not only through strategic partnerships but also by maintaining a steadfast commitment to customers and employees. Amid heightened community awareness, he remains keen on infusing the business with a touch of enjoyment and humanity, creating an environment where both work and play coexist harmoniously.
Nick is the Senior Director of Technical Solutions at Info Advantage Inc. in Rochester NY. He has a Bachelor of Science degree in Computer and Information Systems and has experience working as a technical consultant for many business verticals including healthcare, manufacturing, non-profit, and more. Gaining various technical certifications, and being obsessed with daring leadership, Nick is always pushing the envelope and striving for progress, not perfection. As a fitness lover, motorcycle enthusiast, and avid outdoorsman, Nick prides himself on not being your average everyday geek. In his spare time, Nick volunteers as an N.A.S.P certified archery instructor and enjoys a good adventure with his wife, family, and close friends.
Meet Chris Chan, the driving force behind our Solutions Sales team at Info Advantage. With over 20 years in the technology industry, Chris is a trailblazer in crafting innovative solutions that elevate businesses. As Senior Director of Solutions Sales, he combines strategic vision with hands-on expertise, building lasting client relationships and positioning Info Advantage as a trusted partner. Chris navigates tech trends with finesse, translating complex concepts into tangible business advantages. His leadership at the office and relationships with vendors also help foster a dynamic, collaborative environment. Outside the office, Chris enjoys fishing and spending time with his family and friends.