|
|
|
|
24/7/365 Monitoring |
✔ |
✔ |
✔ |
vCIO (Virtual Chief Information Officer) Consulting |
✖ |
✔ |
✔ |
Microsoft OS Patching & Updates |
✖ |
✖ |
✔ |
Software Patches & Firmware Updates |
✖ |
✖ |
✔ |
Hardware Configuration Backups (Datacenter Only) |
✖ |
✖ |
✔ |
System Optimization |
✖ |
✖ |
✔ |
Systems Monitoring Automation & Proactive Incident Response (Storage & Performance) |
✖ |
✖ |
✔ |
Support & Subscription Documentation |
✖ |
✖ |
✔ |
Quarterly Performance Reviews |
✖ |
✖ |
✔ |
Automated Reporting |
✖ |
✖ |
✔ |
Managed Services Client Priority Response |
✖ |
✖ |
✔ |
Anti-Virus Definitions |
✖ |
✖ |
✔ |
8-5 Unlimited Remote Help Desk Incidents & Live Response |
✖ |
✖ |
✔ |
8-5 Unlimited Onsite Incidents |
✖ |
✖ |
✔ |
24/7/365 Unlimited Onsite Incidents |
✖ |
✖ |
✔ |