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Info Advantage Blog

Info Advantage has been serving the Upstate New York area since 1993 , providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Our Core Values

Over the past year, we at Info Advantage have taken the time to define what matters to us. Not only as team members but as people.

Throughout this process, we have created what we refer to as our “Core Values”. The Oxford English Dictionary defines a core value as, “a principle or belief that a person or organization views as being of central importance.” At Info Advantage, our core values not only represent who we are but what we do and how he handle obstacles in our path. We define our core values in five categories.

  1. Passion
  2. Nimble
  3. Relentless Perseverance
  4. Teamwork
  5. Human

When walking throughout our office at 155 Sanford Street in downtown Rochester, you will find yourself reminded about these five core values. We are passionate about the work we do and the business we are in. Technology remains a quickly growing industry that provides many opportunities to learn. We display our ability to be nimble by always learning about new solutions, while evolving and adapting with the latest and greatest technologies. Our relentless perseverance is on display with our never quit attitudes. Our technicians and sales people are always looking for the best, most effective resolution for the end user.

Teamwork is the ability to work together and use the talents of others, putting clients’ needs first before those of any personal gain or accolades. We consider ourselves team members at Info Advantage, not employees. We do whatever it takes to make sure each employee is on-board and swimming with the current.

Last but certainly not least, we are respectful and approachable, while displaying integrity. We also happen to always maintain a sense of humor. In our offices, there is no such thing as a “stupid question”. We are always here to help teach the customers and put a smile on their face as well. We strive to make each end user’s experience with Info Advantage a special one.

In the coming weeks, we will dive deeper into each of the five core values by asking our team members what each core value means to them. Stay tuned to learn more about our core values and our individual team members!

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Sunday, November 24, 2024

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